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If you are not completely satisfied with an item you have purchased for any reason then you are entitled to return the order for a refund. Please contact us first to advise of any problems.
Please note this policy excludes all our flower products, confectionery or food products with a use by date as these are perishable goods and exempt from this legislation, as well as all personalised items. We will consider refunds if there has been an error on our part but this excludes where we have had to amend a personalisation due to not being given the correct details on the order. Please contact us for details.
Are you looking to order in bulk?
If you are ordering over 10 items, please feel free to order all of your items online in one go. Then at the checkout page, click the multiple addresses button. You can then send us the different addresses for us to ship to.
We welcome corporate orders and can accommodate most budgets. We are happy to fulfill on your behalf to clients, staff, colleagues or customers. We can personalise hampers and even include your own additions to our hampers, for example greetings cards or brochures.
If you would like to discuss a large bulk order or something that is a bit more unique, please contact us.